Deposition Summary Service Saves National Court Reporting Company Significant Time and Money

With more than 50 offices, Aptara’s client is one of the country’s largest Court Reporting Companies, offering end-to-end litigation support services, including state-of-the-art, integrated deposition solutions to law firms and legal departments.

Challenge

As any lawyer knows, there is no substitute for concise, detailed, and promptly delivered deposition summaries. Responding to the expressed needs of its customers, this industry leading Court Reporting Company was challenged to find a more efficient and cost effective way to summarize large volumes of depositions—without sacrificing quality.

Solution

Aptara, a leader in legal content processing, understood that the key to meeting the National Court Reporting Company’s needs would be to design and institute a formal process for providing superior deposition summary that was on par with a law firm’s or a legal department’s.

Aptara’s process and performance criteria meet the following standards:

Credentials
Aptara’s deposition summary team is comprised of all university and/or law school educated employees who are carefully screened, interviewed, trained, and tested. They demonstrate articulate, concise English and are taught to summarize—not evaluate—testimony.

Format
Each deposition is read multiple times before summarizing. Summaries are page and line specific. They are organized by party, place, topic, etc. to suit, and reference all exhibits. Each summary provides quotes to use in determinative motions and identifies specific areas for follow-up.

Customization
Aptara is familiar with all standard digest forms, and can accommodate custom deposition formats, as required.

Quality Assurance
Each deposition summary undergoes a quality control process that checks for consistency of format, accuracy, length, and typographical errors. Each summary is then given a final review by someone other than the summary’s author.

Confidentiality
Aptara adheres to strict confidentiality regulations with formal procedures to avoid conflicts of interest.

Security
Deposition summaries are prepared on secure computers at Aptara’s state-of-the-art facilities.

Volume & Turnaround
Ability to scale quickly to accommodate varying capacity needs and to provide 24-hour turnaround.

Digital/Mobile Delivery
Select from multiple delivery mediums, including the Apple iPad, iPhone, eReaders, other tablets and smart phones, as well as traditional disk and hard copy.

Rates
Billing by the page keeps costs fixed, regardless of deposition complexity.

Results

The result was an industry innovation: a court reporting company offering deposition summarizing services for its customers. By leveraging Aptara’s legal outsourcing expertise, in less than one year the National Court Reporting Company became the largest provider of deposition summaries with:

• 2M+ pages summarized to date, and
• 150+ depositions summarized a day

Added Value

The National Court Reporting Company’s customers benefit from:

• cost savings
• ability to focus on higher value, core legal work
• case continuity
• 24/7/365 service availability
• deadline discipline
• deposition budgets that withstand scrutiny and audits
• service that outperforms competitors’ contract attorneys, clerks, paralegals, and legal assistants