GLOBAL SUPPORT SERVICES

Customer Support

Strategic-Learning

LMS Administration

  • LMS Migration, Hosting, and
    Maintenance
  • Content and User Management
  • Learning Delivery, Facilitation, and Support
Consulting-Services

Technology Support Services

  • Customer Service Helpdesk
  • Technical Support Helpdesk
  • Workflow and Process
    Optimization Specialists
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Staff Augmentation

  • LMS Evaluation and Selection
  • LMS Implementation and Integration Specialists
  • Domain Specialist Trainers
Managed-Learning

QA & Testing

  • QA Process Review and Optimization
  • Checklists and Documentation
  • Random and Planned Audits
  • External Audit Management
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Learning Management System (LMS) Services

Robust Learning Management and Administration Services with expertise in forty different (custom, open-source, and commercial) LMSs that can help you scale and productivity levels and reduce existing costs by 40%-50%.
Content-Technology

Technology Support Services

Evaluate, redesign, and optimize learning technology ecosystems with the appropriate technology for performance goals.

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Design Capabilities for Learning Transformation

Learning experiences that deploy ID models to understand business and learner needs using design processes, technology, and learning services.

Strategic-Learning

Customer Care

  • Voice-enabled customer care
  • Real-time phone support
  • Email support
Consulting-Services

Customer Acquisition

  • Business-to-Business and Business-to-Consumer sales solutions
  • Customer retention management
  • Database cleansing
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Technical Support

  • Test plan and guide developmen
  • Localization play-through
  • Beta-testing and defect management
Managed-Learning

Subscription Services

  • QA Process Review and Optimization
  • Checklists and Documentation
  • Random and Planned Audits
  • External Audit Management
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Shareholder & Investor Support

  • Customer care
  • Customer Acquisition
  • Technical Support
  • Subscription Services
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Back-office Process Support

  • Claims Processing & Document Management
  • Data Compliance
  • Compliant Document Design

Aptara Corp

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