Global Support Services

Support & Services

Back-office Process Support

Claims Processing & Document Management
Data Compliance
Compliant Document Design

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Staff Augmentation

Database Development & Administration
Enterprise Systems Analysis & Integration
Network Design & Administration
Programming/Software Engineering

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Customer Support

Customer care
Customer Acquisition
Technical Support
Subscription Services

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Infrastructure Management

Technology Managed Services
Cloud Solutions
Infrastructure Support

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Learning Management & Administration

LMS Migration, Hosting, & Maintenance
Content and User Management
Learning Delivery, Facilitation, and Support

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Technology Support Services

Customer Service Helpdesk
Technical Support Helpdesk
Workflow and Process
Optimization Specialists

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QA & Testing

QA Process Review and Optimization
Checklists and Documentation
Random and Planned Audits
External Audit Management

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Awards

Years of experience

Customers

Our Success Stories

Translation Company

Content Tagging & Translation. Documents prepared for healthcare clients by a translation company were noncompliant with a key federal regulation- ADA of the Rehabilitation Act

Deloitte

Financial advisory services to a broad cross-section of corporate and governmental agencies. Strategic Learning Analysis for National Audit Divisions to support new Mandatory Compliance Training initiative.

American Express

America’s leading financial services company. The organization needed to avoid the internal and external compliance risks and violation of the usual standards.

Testimonials

I am very pleased with the work we had with Aptara for the virtualization project. From the beginning, they understood the project perfectly and were on top of expectations. The content the team virtualized demonstrates why Aptara is a top player in instructional design methodologies. Their quality of work is above and beyond. They always suggested great solutions for every gap they found. They really helped us achieve the virtualizing goal that we had and thanks to them, today our global curriculum is in better shape and ready to support our RTO.

Learning Design Program Manager - Global L&D

I want to take this opportunity to say thank you! The team designed very high-quality modules for us. There were several times when we changed our learning approach; the team responded to all our change requests very positively. I also want to thank the Instructional Design Lead for writing out this content and giving us options for each learning object. The Project Manager displayed great diligence! Finally, the team worked long hours, weekends, and holidays to finish the project. We appreciate this! My gratitude to the team for everything.

Vice President, Enterprise Learning

I strongly feel together we created products that were head and shoulders above other materials used in our Company. I am always super impressed with how the Team works to resolve issues discovered through the project. There were some significant challenges since our Company uses multiple Learning Management Systems, some of which were developed in-house. The Aptara Team patiently worked through the bugs and came up with solutions. I feel we have developed a unique, professional, cohesive team unit, and they get me. Thank you for all the hard work and dedication given to our project.

Program Director