CUSTOMER LIFECYCLE MANAGEMENT

Document Processing Consulting

Big data, big rewards

Hidden inside transactional documents is a wealth of information: data that’s only useful once it’s digitized, structured, tagged, and made discoverable.

 

As content experts, Aptara can uncover the hidden value in your documents and then unlock its potential. Using tools such as XML, XBRL, HTML5, and DTDs, we ready your data to be extracted, mined, and monetized.

 

Those digitized documents can also be optimized for mobile devices, addressing the needs of a decentralized workforce on the go.

 

Our document processing workflows for claims processing, document management, and compliance reporting, as well as for data capture, conversion, and tagging, streamline expensive manual procedures through automation and standardization across multiple locations.

Manual = Expensive, Automated = Cost Effective

Aptara’s consulting services reduce errors, inaccuracies, delivery times, and costs.

 

Our document processing consulting assesses and chronicles your existing document processing scheme and then maps it to new and more efficient processes that meet your business goals.

 

Because we’re an end-to-end solution provider, Aptara can fulfill and manage those new processes by transferring those functions from your payroll to ours.

 

Industry-Standard Assessment and Measurement

Our process management methodologies and problem-solving tools follow widely accepted and industry-standard models, including:

  • Lean Six Sigma
  • D-M-A-I-C (Define, Measure, Analyze, Improve, and Control)
  • Process and value stream mapping


Our capability study techniques include:

  • Cp, Cpk, Pp, and Ppk
  • Failure Mode and Effects Analysis (FMEA)
  • Statistical Process Control (SPC) plans


Aptara has a staff of more than 300, trained and certified in 7 QC Tools, which is used extensively in day-to-day operations to problem solve and establish SPCs.

 

Finally, ‘Voice of the Customer’ our customer satisfaction program, ensures that the services we provide align with our clients’ business needs and, when necessary, implement improvements.

Enquire Now
close slider

    captcha

    Aptara Corp