DATA MANAGEMENT SERVICES

Organizational Support Services

Aptara offers cost-effective Organizational Support Services that don’t compromise on quality. Think of this as the benefits of an in-house team without the costs of hiring, training, technology, office overhead, and more. We offer our quality consciousness, process improvement, and process re-engineering expertise, and a highly skilled and scalable pool of resources.

  • Set up your accounting department by outsourcing transactional work such as AP, AR, payroll support, general accounting, and reconciliation to us, allowing your finance team to get your invoices sent out more efficiently, and therefore your bills paid faster. Our back-office transaction processing services also include benefits and retirement services, portfolio management, mutual funds, and insurance.

 

  • Aptara offers customer-focused inbound call center services to help you achieve a high customer satisfaction (C-SAT) rate. We also offer non-voice customer care through chat and e-mail processes.

  • Our qualified and skilled technical support engineers provide industry-leading support for all tiers of technical problem resolution. These include software application installation and configuration support, network support, hardware support, remote diagnostic services, remote IT support services, database upgrades, Internet Service Provider (ISP) and Telecom support, and helpdesk trouble ticket management.

 

  • Aptara also offers customer support services such as subscriber database and renewal management, claims processing, and invoice processing.

 

  • With the time and budget freed up by outsourcing your Organizational Support Services to us, you can think of reinvesting into digital marketing to increase sales, while your teams focus on strategy rather than on routine administrative tasks.