GLOBAL SUPPORT SERVICES

Customer Support

LMS Administration

  • LMS Migration, Hosting, and
    Maintenance
  • Content and User Management
  • Learning Delivery, Facilitation, and Support

Technology Support Services

  • Customer Service Helpdesk
  • Technical Support Helpdesk
  • Workflow and Process
    Optimization Specialists

Staff Augmentation

  • LMS Evaluation and Selection
  • LMS Implementation and Integration Specialists
  • Domain Specialist Trainers

QA & Testing

  • QA Process Review and Optimization
  • Checklists and Documentation
  • Random and Planned Audits
  • External Audit Management

Learning Management System (LMS) Services

Robust Learning Management and Administration Services with expertise in forty different (custom, open-source, and commercial) LMSs that can help you scale and productivity levels and reduce existing costs by 40%-50%.

Technology Support Services

Evaluate, redesign, and optimize learning technology ecosystems with the appropriate technology for performance goals.

Design Capabilities for Learning Transformation

Learning experiences that deploy ID models to understand business and learner needs using design processes, technology, and learning services.

Customer Care

  • Voice-enabled customer care
  • Real-time phone support
  • Email support

Customer Acquisition

  • Business-to-Business and Business-to-Consumer sales solutions
  • Customer retention management
  • Database cleansing

Technical Support

  • Test plan and guide developmen
  • Localization play-through
  • Beta-testing and defect management

Subscription Services

  • QA Process Review and Optimization
  • Checklists and Documentation
  • Random and Planned Audits
  • External Audit Management

Shareholder & Investor Support

  • Customer care
  • Customer Acquisition
  • Technical Support
  • Subscription Services

Back-office Process Support

  • Claims Processing & Document Management
  • Data Compliance
  • Compliant Document Design
Enquire Now
close slider

    captcha