Global Support Services

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    Support & Services

    LMS Administration

    • LMS Migration, Hosting, and
      Maintenance
    • Content and User Management
    • Learning Delivery, Facilitation, and Support

    Technology Support Services

    • Customer Service Helpdesk
    • Technical Support Helpdesk
    • Workflow and Process
      Optimization Specialists

    Staff Augmentation

    • LMS Evaluation and Selection
    • LMS Implementation and Integration Specialists
    • Domain Specialist Trainers

    QA & Testing

    • QA Process Review and Optimization
    • Checklists and Documentation
    • Random and Planned Audits
    • External Audit Management

    Learning Management System (LMS) Services

    Robust Learning Management and Administration Services with expertise in forty different (custom, open-source, and commercial) LMSs that can help you scale and productivity levels and reduce existing costs by 40%-50%.

    Technology Support Services

    Evaluate, redesign, and optimize learning technology ecosystems with the appropriate technology for performance goals.

    Design Capabilities for Learning Transformation

    Learning experiences that deploy ID models to understand business and learner needs using design processes, technology, and learning services.

    Learning Management & Administration​

    • LMS Migration, Hosting, and
      Maintenance
    • Content and User Management
    • Learning Delivery, Facilitation, and Support

    Technology Support Services

    • Customer Service Helpdesk
    • Technical Support Helpdesk
    • Workflow and Process
      Optimization Specialists

    Staff Augmentation

    • Database Development & Administration
    • Enterprise Systems Analysis & Integration
    • Network Design & Administration
    • Programming/Software Engineering

    QA & Testing

    • QA Process Review and Optimization
    • Checklists and Documentation
    • Random and Planned Audits
    • External Audit Management

    Customer Support

    • Customer care
    • Customer Acquisition
    • Technical Support
    • Subscription Services

    Back-office Process Support

    • Claims Processing & Document Management
    • Data Compliance
    • Compliant Document Design

    Infrastructure Management

    • Technology Managed Services
    • Cloud Solutions
    • Infrastructure Support

    Learning Management System (LMS) Services

    Robust Learning Management and Administration Services with expertise in forty different (custom, open-source, and commercial) LMSs that can help you scale and productivity levels and reduce existing costs by 40%-50%.

    Technology Support Services

    Evaluate, redesign, and optimize learning technology ecosystems with the appropriate technology for performance goals.

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    Awards & recognition
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    Years of experience
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    Customers

    Video Learning: Anti-Corruption

    An American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores in 27 countries, needed to address corruption effectively as well as reinforce its culture of integrity.

    The fourth largest pizza delivery restaurant chain in the United States

    Analyzed large legacy courses, then redesigned and developed device-agnostic, smaller courses that focused on localization and translation into 12 languages.

    A Danish multinational pharmaceutical company

    Designed and developed robust, mobile-enabled self-paced animated visual courses using Synthesia for adapting Multichannel Customer Engagement effectively.

    Testimonials
    Learning Design Program Manager - Global L&D

    I am very pleased with the work we had with Aptara for the virtualization project. From the beginning, they understood the project perfectly and were on top of expectations. The content the team virtualized demonstrates why Aptara is a top player in instructional design methodologies. Their quality of work is above and beyond. They always suggested great solutions for every gap they found. They really helped us achieve the virtualizing goal that we had and thanks to them, today our global curriculum is in better shape and ready to support our RTO.

    Program Director

    I strongly feel together we created products that were head and shoulders above other materials used in our Company. I am always super impressed with how the Team works to resolve issues discovered through the project. There were some significant challenges since our Company uses multiple Learning Management Systems, some of which were developed in-house. The Aptara Team patiently worked through the bugs and came up with solutions. I feel we have developed a unique, professional, cohesive team unit, and they get me. Thank you for all the hard work and dedication given to our project.

    Vice President, Enterprise Learning

    I want to take this opportunity to say thank you! The team designed very high-quality modules for us. There were several times when we changed our learning approach; the team responded to all our change requests very positively. I also want to thank the Instructional Design Lead for writing out this content and giving us options for each learning object. The Project Manager displayed great diligence! Finally, the team worked long hours, weekends, and holidays to finish the project. We appreciate this! My gratitude to the team for everything.

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