One of the world’s largest providers of products and services to the oil industry, this 100-year-old organization has more than 75,000 employees and hundreds of subsidiaries, brands, and divisions worldwide.
This multinational corporation produces a huge number of technical training documentation annually—from product manuals and service technician guides to customer service training and employee handbooks.
The cost of updating, printing, and distributing training documentation was exorbitant, physical printouts were cumbersome and time-consuming to produce, and searching for information across print versions was nearly impossible.
Determined to cut costs and meet the needs of a digitally savvy workforce, the organization committed to moving not just from print to digital, but from print to mobile. It envisioned portable versions of technical training manuals accessible via tablet that support interactive content.
Aptara architected a digital content production and delivery solution that:
The transition from print to digital gave this company’s employees access to essential information whenever and wherever they need it. It has also increased the use and value of its training materials and improved job performance, all while significantly decreasing costs.
Aptara’s eReader delivery platform expanded this customer's use of digital technologies. It provides: