As veteran customer lifecycle specialists, we keep internal customers satisfied, customer management costs low, and customer retention high through services like Customer Acquisition, Technical Support, Shareholder & Investor Support, and Subscription Services via voice, chat, and email interactions.
As a scalable extension of globally recognized brands, Aptara’s 24/7/365 back-office functions – IT and CRM capabilities and proprietary, customized tools – automate document processing workflows for more accurate, faster, and higher-quality operations that extend beyond products and services.
World’s pre-eminent human resources consulting and outsourcing firm.
Strategic Learning Analysis for their talent and learning team
Financial advisory services to a broad cross-section of corporate and governmental agencies.
Strategic Learning Analysis for National Audit Divisions to support new Mandatory Compliance Training initiative.
America’s leading financial services company.
The organization needed to avoid the internal and external compliance risks and violation of the usual standards.
“Aptara’s unique pairing of technology expertise and publishing industry savvy made them a natural fit for this high-profile project. Going forward, Aptara will play a key role in our eCommerce platform, managing the content, and maintaining the level of quality Elsevier is determined to continue to offer its customers.”